At My Top Life Skills, we value your satisfaction and aim to provide exceptional digital products. While we generally do not offer refunds for downloadable products, we understand that exceptional circumstances may arise. In such cases, we offer the option of a free next purchase as a gesture of goodwill.

1. Eligibility for Returns:

• Returns are only accepted in exceptional cases, such as technical issues preventing access to or downloading of the purchased product.
• To be eligible for a return, please contact our customer support team within [insert number] days of purchase, explaining the issue you encountered.

2. How to Request a Return:

• To request a return, please contact our customer support team at [insert contact email or phone number] and provide details of the issue you experienced.
• Our team will assess your request and determine if a return is warranted based on our eligibility criteria.

3. Free Next Purchase:

• If your return request is approved, we will provide you with a voucher for a free next purchase of equal or lesser value to the original purchase.
• This voucher can be used to acquire another digital product from our platform, ensuring that you receive value for your investment.

4. Exclusions:

• Returns are not available for reasons such as change of mind or dissatisfaction with the content of the digital product.
• The free next purchase voucher is non-transferable and cannot be redeemed for cash or combined with other offers.

5. Contact Us:

• If you believe you are eligible for a return or have any questions about our returns policy, please don’t hesitate to contact our customer support team. We’re here to assist you and ensure your satisfaction.

Thank you for choosing My Top Life Skills. We appreciate your understanding of our returns policy and your support of our digital products.